Terms of service
Last updated: 15 September 2025
Welcome to Calma Spaces. We’re glad you’re here. These Terms & Conditions outline the rules and guidelines for using our website and services. By browsing, purchasing, or interacting with our site, you agree to these terms.
If you have any questions, our team is always happy to help at support@calmaspaces.com.
1. About Us
Calma Spaces is an online home and furniture brand focused on creating calming, thoughtful living environments through beautiful, functional design. Our website (www.calmaspaces.com) is owned and operated by Calma spaces Ltd, based in London UK.
2. Using Our Website
You agree to use our site respectfully and lawfully. This means:
You won’t misuse our content, images, or intellectual property.
You won’t interfere with or try to access secure areas without permission.
You’ll provide accurate and up-to-date information when placing an order or creating an account.
3. Product Information
We do our best to describe and photograph products accurately. That said:
Slight color or texture variations may occur due to natural materials or screen settings.
Measurements are approximate but kept as accurate as possible.
Availability is subject to change—we’ll let you know quickly if something becomes unavailable after you order.
4. Pricing & Payment
All prices are listed in Pounds UK and include applicable taxes unless otherwise stated.
We accept secure payment via:
Credit/Debit Cards
PayPal
Buy Now, Pay Later partners (e.g., Klarna, Afterpay) where available
Your payment details are processed securely—we never store full credit card information.
5. Orders & Cancellations
Once your order is confirmed, you’ll receive an email with your order details. Orders may be cancelled within 24 hours unless already shipped or prepared for delivery.
In rare cases, we may need to cancel an order due to stock availability or issues beyond our control. If so, we’ll notify you promptly and issue a full refund.
6. Shipping & Delivery
We currently ship within [list regions/countries]. Delivery times and costs will be shown at checkout and in your order confirmation.
Delays may occasionally happen due to couriers, weather, or other external factors. We’ll always keep you updated.
7. Returns & Exchanges
Because our products are bespoke and made to order, we’re unable to accept returns, or cancellations once your order has entered production. We kindly ask that you double-check all details, designs, and measurements before confirming your order.
Your satisfaction means a lot to us. If your item arrives faulty, damaged, or not as expected, please get in touch within 24hours of receiving your order.
Just send us a quick message with photos and a brief description of the issue, and we’ll be happy to replace or repair the item at no extra cost.
8. Non-Faulty Returns
Because each item is custom-made, we’re unfortunately unable to offer returns or refunds on non-faulty products.
Need Help?
We’re always here to help. If you have any questions or concerns, please reach out to us at and we’ll get back to you as soon as possible.
Our furniture is built to last, and many items come with a limited warranty against manufacturing defects.
This does not cover damage due to misuse, improper care, or regular wear and tear.
9. Intellectual Property
All content on calmaspaces.com—including product designs, images, logos, text, and layout—is the property of Calma Spaces and protected under copyright and trademark laws. Please don’t reproduce or use our content without written permission.
10. Privacy
Your privacy matters to us. We only collect and use your personal information in accordance with our Privacy Policy.
11. Limitation of Liability
While we do our best to ensure a smooth experience, Calma Spaces is not liable for:
Indirect or consequential losses
Delays caused by third parties
Damages from misuse of our products
12. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted here and take effect immediately.
We encourage you to review this page regularly.
13. Governing Law
These Terms are governed by the laws of UK. Any disputes will be resolved in accordance with local regulations.
14. Contact Us
Need help or have a question?
Email: info@calmaspaces.com
We’re here Monday to Friday, 9am – 5pm UK